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POSITION:                                           Legal Referral Counselor
                                                             Part-time, Monday through Friday, Afternoon Shift
DEPARTMENT:                                     Legal Referral Department

REPORTS TO:                                      Deputy Director, Legal Referral Service Department


  • Respond to requests for legal information and assistance from lawyers and members of the public.
  • Triage legal issues; determine whether a referral to a lawyer in private practice, pro bono or other resource would be appropriate; process referrals; and provide general legal information and resources.
  • Assist with public relations, marketing, and public outreach.
  • Other duties as assigned.


  • Law degree with interest or experience in public service.
  • Experience in clinical environment or private law offices with knowledge of civil law (e.g., negligence, landlord/tenant or matrimonial), as well as general legal procedures, preferred.
  • Call center or direct public/customer service experience, including managing difficult people in person or over the telephone.
  • Bilingual preferred.
  • Professional customer service, outstanding phone manner, and excellent communication skills.            
  • Basic PC skills.

If interested and qualified, please send resume, cover letter and salary requirements to:

Human Resources Department

The New York City Bar Association

42 West 44th Street
New York, NY  10036
Fax (212) 382-6769

Check here for openings at the City Bar Justice Center