Communications and Outreach Coordinator

The City Bar Justice Center (CBJC) seeks an enthusiastic and organized individual committed to CBJC’s mission of increasing access to justice to serve as a Communications and Outreach Coordinator. CBJC annually provides high-quality, free civil legal services benefiting nearly 24,000 New Yorkers who lack the resources to hire private counsel. CBJC also relies on partnerships with law firms, corporate legal departments, the courts, the City Bar, and other stakeholders. In 2021-22, over 1,600 pro bono attorneys donated services to support legal services clinics and client matter work drawn from CBJC’s dozen civil legal services projects.

Working closely with CBJC’s management team and reporting to the Director of Operations, the individual in this role will streamline and coordinate communications and outreach efforts across the organization as well as with key stakeholders to both publicize and advance the organization’s work on behalf of individuals who cannot afford to hire an attorney and communities facing socioeconomic and other systemic barriers.


The Communications and Outreach Coordinator will handle the following responsibilities, among others:



  • Draft and publish timely, relevant content for key stakeholders – e.g., clients, volunteers, pro bono and community partners, and funders – including by managing a robust editorial calendar and process focused on crafting a unified voice and message consistent with CBJC’s mission, work, and brand
  • Coordinate social media platforms and posts, monitor account activity, and support website maintenance
  • Curate diversified digital and print materials including social media graphics, infographics, flyers, guides, presentations, and videos, and develop/publish content for all CBJC communications, including email blasts, e-newsletters, online campaigns, news, press releases, and event and programming promotion


  • Support CBJC management and projects in building and maintaining collaborative relationships with key stakeholders that support CBJC’s mission, including by creating and managing a list of community contacts and partners and supporting efforts to develop, advance, and publicize new programming
  • Support outreach strategies to sustain and enhance CBJC’s capacity to reach those in need of our services – especially in the housing/homeowner stability area – including by creating structured community outreach plans and monitoring goals and progress; leading community presentations and workshops; and developing and distributing print and digital information and outreach materials
  • Stay informed about community needs and service gaps and engage in dialogue about CBJC’s capacity to address them, including by publicly promoting CBJC’s mission and participating in relevant meetings with civic, business, and community organization leaders and groups as well as other services providers
  • Assist with grant reporting and other general CBJC administrative and programming support as needed


Candidates for this position must be available for in-person work at our Midtown Manhattan office on a hybrid schedule requiring roughly 1-2 days of scheduled in-office work per week, roughly 1 day per week spent in the community doing outreach, and the balance of time being work-from-home. (CBJC’s hybrid schedule will remain subject to review and revision.) The City Bar requires all employees, including this position, to be fully vaccinated against COVID-19 to enter our building. Additional information about this policy is available via Human Resources.


  • Bachelor’s degree or substantially equivalent work experience in communications, outreach, community organizing, or partnership building, and a minimum of 6 months of relevant work experience/internships.
  • Excellent verbal and written communication skills, high energy and passion for supporting a mission-driven nonprofit organization, and experience building strong community ties or successful partnerships.
  • Exceptional attention to detail, and superb organizational and time management skills.
  • Self-starter with demonstrated ability to anticipate needs, efficiently multi-task, work well under pressure, meet time-sensitive deadlines, and work both independently with minimal supervision, as well as collaboratively with a team.
  • Strong technology skills, including proficiency with Office 365 and a knack for social media and online communications are required; knowledge/experience with media and communications platforms (e.g., LinkedIn, Twitter, Facebook, Mailchimp, WordPress) and graphic design skills – including basic knowledge of design software such as Canva or Adobe Creative Suite – are highly preferred.
  • Ability to maintain a courteous and professional demeanor with a diverse range of partners and stakeholders, and demonstrated commitment to nonprofit/public interest work, serving communities that are under-resourced, and advancing racial equity and social and economic justice.

The City Bar’s competitive benefits package includes generous paid time off (vacation, personal, sick time, holidays, day off for volunteer work, extra time off in summer), choice of medical plans (some offered at almost no cost to employee), dental, vision, 401K, life insurance, commuter benefits, Employee Assistance Program, short-term/long-term disability insurance, employee discounts, and more. Annual salary is in the low to mid $40,000 range, based on experience, for a 35-hour work week.

Candidates must be authorized to work in the United States. We are not able to sponsor visas for this position.

To apply: Please send a cover letter explaining your interest, a resume, and three professional business references. While not required, we encourage you to submit a writing or other media portfolio sample.


The City Bar Justice Center is a proud equal opportunity and affirmative action employer, and we particularly encourage applications from candidates belonging to communities historically under-represented in the legal profession. We actively seek a diverse applicant pool and encourage candidates of all backgrounds to apply. It is our policy to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, age, national origin, alienage or citizenship status, gender (including gender identity), sexual orientation, disability, arrest or conviction record, pregnancy, credit history, salary history, caregiver status, marital status, partnership status, or status as a victim of domestic violence, stalking and sex offenses, religion, sex, genetic information, military status, unemployment status or any other characteristic as protected by law. With regard to the Americans with Disabilities Act and other related laws, the organization will endeavor to make reasonable accommodations for persons due to their religious beliefs, disability, pregnancy, childbirth or related medical condition or because the individual was a victim of domestic violence, sexual violence or stalking.