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ProBono.net, October 24, 2011

City Bar Justice Center Legal Hotline Statistics

During the past year (9/1/2010-9/30/2011) the City Bar Justice Center’s Legal Hotline has received over 20,000 calls. The Hotline strives to help low income NYC residents with simple legal advice, information and referrals on civil issues, such as landlord and tenant housing cases, family, matrimonial, consumer and bankruptcy law questions. It is the largest free general civil legal hotline in New York City. When possible, the Hotline provides brief services to callers, such as providing self help materials. During the last year the hotline has assisted approximately 1500 callers with brief services. Since the economic downturn, the Hotline has received an increased number of calls concerning consumer debt issues, specifically from callers being sued on consumer credit debt in civil court and seeking information and help with bankruptcy.

The entire article may be read here.